About Us

About Wireless LAN Solutions

Wireless LAN Solutions has always been up for the challenge

In 1998, out of an urgent need to provide a cost effective and purpose-built solution as a “last mile” requirement for a V-SAT operator in Congo Brazzaville, Wireless LAN Solutions made its first entry into the Wireless Technology space.

At this stage, Wireless Technology was both unfamiliar and unchartered territory, however Wireless LAN Solutions was up for the challenge. Through providing innovative cutting-edge solutions, coupled with exemplary service, Wireless LAN Solutions has grown in leaps and bounds since inception.
We take immense pride in the fact that Wireless LAN Solutions continue to update, upgrade and refresh the nature and quality of our solutions and service provision within an ever-expanding industry. Aligning ourselves with industry developments, trends and product updates has positioned Wireless LAN Solutions as an industry leader.
We take pride in ourselves for being able to offer turnkey, holistic solutions for our customers that are not only cost effective and robust, but more importantly, our solutions are tailored and custom made according to our clients’ requirements.

This unique approach has lead us to the point of developing expertise in Warehouse Management Systems, Auto ID and Enterprise Mobility Solutions, all without losing touch with our humble beginnings.
Our attitude and core philosophy in asking, “How can we support you and make your business more efficient”, along with a service ethos second to none has resulted in a large percentage of our clients being serviced by Wireless LAN Solutions for over ten years.

Wireless LAN Solutions remain a privately-owned company with offices in Johannesburg, Durban and Cape Town. We also have teams of consultants who are able to service requirements nationwide.

COMPANIES THAT HAVE WORKED WITH US HAVE

Wireless LAN Solutions (Pty) Ltd is aligned with industry leading brands that fit our company ethos. These brands include Honeywell, Zebra, Datalogic, Ruckus, Rajant and SICK. Along with these companies and coupled with our in-house abilities, we are confident in providing the right platform, the right application ,the right technologies and the right support to any customer, large or small.

Wireless LAN Solutions Key Accounts include:

Solutions through Mobility

Wireless LAN Solutions is the enterprise productivity solutions specialist who many high level companies turn to for specific, tailor-made mobility projects. Wireless LAN Solutions consult, design, track and execute enterprise solutions, whilst supporting the complete life cycle of your strategic plan and devices. Offering Solutions Through Mobility, Wireless LAN Solutions will ensure that your tailor-made and built for purpose solution will integrate seamlessly into your current infrastructure, ensuring a flawless deployment into existing industry operations.

Technical Support

Highly qualified technicians are available around the clock to provide fast and efficient technical responses. In order to meet Wireless LAN Solutions’ high standards, each technician is regularly trained to meet strict and stringent criteria that is constantly monitored and managed for best results.

Wireless LAN Solutions strive to provide excellent service and value to the customer.

Technical Qualification Incorporates:

  • Wireless Certified technicians that incorporates broadband WiMAX and WiFi technologies; Rajant, Ruckus, Zebra, Cisco, Cambium, Radwin, etc.
  • Honeywell & Zebra Certified Field Engineers who provide onsite technical support for all barcode scanning and printing requirements.
  • Warehouse Infrastructure and wireless LAN & WAN installations.
  • Cisco Certified Engineers (CCIE Drake Wireless; Routing; Switching; Data Centre; Security and Design Architect)
  • Molex Cable Certification – all cable services are designed and installed to ensure that Molex compliance requirements are constantly adhered to.

Support & Maintenance

Wireless LAN Solutions proudly offer the following Service/Support and Maintenance:

  • Hardware Supply (Honeywell H1 Partner / Zebra Managed Partner / Rajant Platinum Partner / Cisco Select Partner)
  • Site Surveys and Line of Sight investigations
  • Hardware testing and analysis to meet clients’ requirement
  • Path Profile analysis between sites
  • Design structured cable networks – CAT5e, CAT6, Voice and Fibre
  • Assessment and supply of Voice Solutions – VoIP

Installation and supply of:

  • Point to Point and Point to Multipoint Wireless Infrastructure – LAN and WAN
  • WiFi Solutions
  • Handheld Scanners and Barcode Scanning
  • Barcode Label Printers
  • Fixed Mount Barcode Scanners
  • Cabling Solutions – Structured, Voice and Data, Fibre Backbone
  • RFID Solutions
  • Access Points
  • Switches
  • UPS’s and Management Cards

Support and Maintenance:

  • Wireless LAN Solutions provide telephonic and onsite support
  • Wireless LAN Solutions provide tailor made Service Level Agreements to meet the requirements of each customer. Having an SLA in place guarantees the customer quick response times and ensures the integrity of the environment.

SLA and Preventative Maintenance:

Wireless LAN Solutions make it their business to understand the customer’s needs in order to fully meet and provide services that suit individual requirements. Wireless LAN Solutions provide technical support services on a 24/7/365 basis, whereby highly trained staff incorporate technical expertise that meets urgent demand to ensure the customer is able to meet their output requirements.

Tailor-made Service Level Agreements are specifically designed on an individual basis so that the perfect option is compiled to suit any output and budget requirement:

  • Fully covered technical support with unlimited callouts and PMI (Preventative Maintenance Inspections) on a quarterly basis
  • Standby retainer options with guaranteed response times, billed for time and materials used
  • Manufacturers Silver Hardware Support (carry-in)
  • Supply of standby equipment

Additional SLA Options include:

  • Retainer: Provides the availability of a qualified technician to be on site within a 4 hour response time. Technical support, time spent on site and materials used are charged as per job cards.
  • Technical support provided during office hours – optional response times available from 2 hours to 4 hours. Includes onsite technical support and troubleshooting.
  • Technical support provided 24/7/365 - optional response times available from 2 hours to 4 hours. Includes onsite technical support and troubleshooting.
  • Standby/Backup equipment options for SLA customers are available.
Consulting
Planning & Assessment
Analysis & Design
Site Survey
Implementation
Aftersales Support & Maintenance

Professional Affiliations